Privacy Policy

This Website Privacy Policy applies to the website operated by Total Financial Solutions LLC (“TBS” or “we”) as www.totalbanksolutions.com (the “Website”). Total Financial Solutions operates as Total Bank Solutions. TBS is committed to protecting the privacy of visitors to the Website and others who may provide personally identifying information in connection with inquiries about the Insured Deposit Program, Securities-Based Lending Platform or other TBS services (all the foregoing, the “Services”).

Collection of Visitor Information

If you visit the Website without requesting any information from TBS, we do not collect any information that personally identifies you. We may collect, store, and use non-personally identifying information, including information relating to the Internet connection and the date and time of the visit. We reserve the right to collect, store, and use such information for any lawful purpose.

If, while visiting the Website, you request information from TBS, or if you otherwise inquire about any of the Services, we may collect information you provide to us that allows us to respond to your request. You may choose to provide us with your contact information, including name, email address, mailing address, telephone number, or other information. We will use information you provide to respond to your request. We may also use the information to contact you regarding the Services. We do not sell or distribute such personally identifying information to third parties. We will, however, disclose information you provide to us if we are required to do so by a court or governmental agency having proper jurisdiction.

Cookies and Google Analytics

When you visit the Website a cookie may be created, used, and stored on your device. A cookie is a piece of data stored by your web browser. Among other things, a cookie may help a website keep track of user visits and activity.

We may use several features of Google Analytics to learn more about visitors to the Website so that we may enhance the Website or Services and provide a better user experience. TBS does not sell or distribute information collected to third parties.

Notifications of Changes

We may change this Website Privacy Policy at any time. If we change the Website Privacy Policy, we will post the new Website Privacy Policy on the Website through the Privacy Policy link. TBS recognizes the importance of protecting privacy, and we take our responsibility seriously. If you have any questions about the Website Privacy Policy, please send an email to info@totalbanksolutions.com or send a letter to TBS headquarters.

Notice for Consumers in the State of California

If you are a consumer residing in the State of California, you have a right to request that we disclose to you the categories and specific pieces of personal information that we have collected from you during the prior twelve (12) months. You also have a right to request that we delete personal information about you that we have collected from you. You have a right not to receive discriminatory treatment from us for exercising the privacy rights granted by the California Consumer Privacy Act.

You may submit such requests by contacting us at info@totalbanksolutions.com. After receiving a request, TBS will take measures to validate the request, which may include asking you to verify certain information about yourself, which we will compare to the information we have collected. Please allow up to forty-five (45) days for a response. Contact us at the above email if you want to designate an authorized agent to make requests on your behalf under the California Consumer Privacy Act.